The American University of Paris, First-year Residential Life Assistant-Paris

Nom du programme/ université/Program or University Name : The American University of Paris

Intitulé du poste/Job Title : First-year Residential Life Assistant

Nature du poste/Job Type : Full time

Lieu du poste/Location : Paris

Type de contrat : CDD

Lien :

job description :

Position availability :

Responsibilities :

           Ensure processing of new student housing registration via the online checklist, processing new student registrations in CAMS and communicating placement and billing information directly to students.

-          Assist manager with tracking of student housing payments, sending reminders to students who have not met payment deadlines.

-          Respond to student and parent email inquiries on housing related concerns within a timely manner.

-          Ensure that all students in a roommate share have filled out the AUP Roommate agreement.

-          Update existing surveys and webforms to reflect changing processes and policies.

-          Assist manager with coordination of housing activities for landing day and orientation week.

-          Assist manager in writing and sending of various student communications: welcome letter, proof of housing, registration email, payment emails.

-          Assist manager in recruiting and training Resident Assistants for AUP Residence Halls, serving as a staff contact for Resident Assistants if/when manager is unavailable

-          Monitor maintenance issues raised by students to our various housing providers, ensuring that issues are dealt with in a timely manner.

-          Meet with and counsel students who present roommate issues, referring more serious conflicts to the Manager of Residential Life.

-          Coordinate student housing meetings in case of misconduct.

-          Monitor RA-submitted incident reports, signaling any major issues to manager.

-          Assist manager in gathering data necessary for annual department assessment report.

-          Regularly visit apartments following student concerns in order to check on maintenance.

-          Assist manager with the roommate placements as needed, including coordination of the roommate placement survey.

-          Other appropriate tasks as assigned by the supervisor.

 

 

Skills :

 -          Computer literate: previous experience using Microsoft Office required, database fluency a plus.

-          High-energy person with a positive outlook

-          Cultural sensitivity; experience studying/working in highly diverse environments

Qualifications :

-          BTS equivalent

-          Bilingual English/French

       Previous experience as a resident advisor in a student dormitory, or as a peer counselor preferred

Other :

Conditions :

Full-time in-person

Required Documents :

EEC passport or full work permit 

Contact :

Jennifer Larsen: jlarsen@aup.edu