The American University of Paris 7è – Housing Office Assistant

Nom du programme/ université/Program or University Name : The American University of Paris

Intitulé du poste/Job Title : Housing Office Assistant

Nature du poste/Job Type : Full Time

Lieu du poste/Location : 75007 Paris

Type de contrat : CDI

Lien :

job description :

Position availability :

Responsibilities :

FUNCTION

Serves as main point of contact for all students seeking independent housing through the AUP Housing Office. Plays a great role in maintaining relationships with individual Parisian landlords, and on-boarding new landlords who wish to rent through AUP. Serves student needs by providing information, support, and regular communication about issues related to housing. 

 

 

 

Skills :

DUTIES

- Meet and follow up with landlords to explain housing procedure, and/or to discuss problems that arise with student tenants (maintenance issues, apartment damage, unpaid rent, etc).

- Meet and follow up with students to assist in housing search, and/or to resolve tenancy issues that may arise (unreturned security deposits, unauthorized entrance into occupied apartments, or broken items needing repair).

- Serve as chief point of contact for office main email account (housing@aup.edu) answering messages within a timely fashion and directing certain messages to team members in case different expertise is required.

- Monitor incoming graduate student attendance confirmations, keeping a running tally of students requesting permanent housing during orientation.

- Coordinate independent housing search for new graduate students: sending regular communications, and scheduling meetings (virtual and/or in person) to arrange student visits of apartments in order for them to find housing.

- Coordinate independent housing search for returning students.

- Process new apartment offers, creating them in the housing database.

- Organize photo files and post new photos for apartment offers online.

- Coordinate bi-annual landlord mailer, both via paper mail and email.

- Assist in planning of annual landlord meet and greet event.

- Assist students with applications for the CAF

- Create and regularly update support tools (videos, website materials, etc) for students in the realm of housing.

- Organize office key box, maintaining regular updates of the key log.

- Other tasks assigned by manager

Qualifications :

- Bilingual English/French

- BTS Assistant Administrative or equivalent

- Excellent interpersonal skills, particularly in both spoken and written communication.

- Highly empathetic, strives to help others

- Strong organizational skills

- Computer literate: previous experience using Microsoft Office required, database fluency a plus.

- Ability to work well under stress

- Cultural sensitivity, experience studying/working in highly diverse environments

- Valid work permit for France, or EEC nationality

Other :

Conditions :

Full time office hours in Paris. Possibility to do remote work 2 days per week after 6 months of seniority has been achieved. 

Required Documents :

Please send a CV and cover letter in English or French to jlarsen@aup.edu 

Contact :

Jennifer Larsen jlarsen@aup.edu