CEA Study Abrad Paris 3e – Program Coordinator

Nom du programme/ université/Program or University Name : CEA Study Abroad Paris

Intitulé du poste/Job Title : Program Coordinator

Nature du poste/Job Type : Full Time administrative position

Lieu du poste/Location : Paris 3e

Type de contrat : CDI

Lien :

job description :

Position availability :

Responsibilities :

The below list is not exclusive but rather will evolve according to CEA’s administrative needs. 

 

Student Housing 

  1. Planning  

  • Research and evaluate housing options to augment CEA housing inventory.  

  • Establish housing needs according to contracted program inclusions, budgets and student and faculty profiles 

  • Monitor student enrollment numbers for upcoming sessions to anticipate future housing needs.  

  • Assist in establishing plans and manage housing turnover  

  • Track housing equipment inventory (kitchen, bed kits, housing supplies, etc.) and order supplies as needed. 

 

  1. Tasks and Facilitation 

  • Assist in negotiating housing contracts (short and long term) with vendors  

  • Inspect housing and take actions to ensure housing meets CEA standards (furnishings, cleanliness, amenities, safety) 

  • Make appropriate and quality housing placements. 

  • Implement and enforce CEA housing policies.   

  • Resolve housing issues and maintenance requests 

  • Coordinate housing check-in and check-out and the completion of corresponding paperwork.  

  • Manage Incidental Billing Report. Report any housing damage promptly so that students can be billed accordingly. 

  • Run errands related to program logistics, such as picking up orientation packet materials and housing supplies, or for general office needs. 

 

Student Affairs Department 

  1. Planning 

  • Assist in sourcing, organizing and facilitating bookings for orientation, co-curricular activities and excursions for standard and custom programs 

  • Establish opportunities for students to engage with local culture and language 

  • Assist the Academic Department in their planning, research & development for current and future sessions. 

 

  1. Tasks and Facilitation 

  • Develop and participate in activities and excursions as assigned 

  • Conduct portions of student orientation as assigned 

  • Participate in weekly newsletter for students 

  • Update information databases related to student data 

  • Participate in management of center postings and bulletin boards, keeping info fresh and relevant 

  • Prepare arrival packs for students and faculty and participate in welcoming visiting faculty 

  • Participate in preparing classrooms and the Study Center spaces for each session 

  • Be responsible for general office duties as assigned 

 

Student Development and Well-Being 

  • Provide day to day advising and attention to students’ information and support needs (doctor appointments, general questions, required information) 

  • Participate, encourage and assist students in areas of cultural adaptation, linguistic acquisition, and fulfillment of objectives during their program. 

  • Provide advising to students concerning un-escalated challenges related to adapting, learning French, and managing relationships.  

  • Bring escalated cases to the Program Director for oversight and support Director as needed. 

  • Participate in the CEA emergency cell phone rotation 

 

Skills :

  • Excellent communication skills  

  • Achieving student satisfaction 

  • Task management 

  • Program facilitation 

  • Proactive, flexible and able to work under pressure  

  • Team player and responsive  

  • Organization skills  

  • Knowledge of the city and its cultural/leisure offer  

  • Networking skills  

  • Empathy and inclusive mindset  

  • Enthusiastic about studying abroad and international education  

 

Qualifications :

  • Fluency in spoken and written English and French.  

  • University Degree (equivalent to Bachelor’s), Master’s preferred.  

  • Must be authorized to work in France.  

  • Previous experience working in customer service.  

  • Previous experience interacting with U.S. college students.  

  • Previous study abroad experience.  

  • Solid computer abilities (Microsoft Office and Internet proficiency).  

  • Excellent administrative and organizational skills.  

 

Other :

The Program Coordinator will join a team of coordinators who contribute to all aspects of programming including student and faculty housing, arrivals and orientation, cultural activities and excursions, and overall supporting students in their study abroad journey.

Conditions :

  • Primary work station located at the CEA office/center. 

  • Required travel within France & Europe for Student Affairs and team events 

  • Availability required outside normal office hours  

  • 1 week Emergency Phone rotation duty per 5-6 week cycle approximately. 

 

Required Documents :

CV required in French or English

Cover letter preferred but not required

Contact :

ParisCV@CEAStudyAbroad.com